Product Returns

TERMS OF RETURN OF GOODS

The cost of the goods shall be refunded by bank transfer to the Buyer's account. 

The return of the Goods of good quality to the Seller's address shall be carried out at the expense of the Buyer and shall not be reimbursed by the Seller to the Buyer. 

In case of detection of defects in the Goods during the established warranty period, the Buyer personally, in the manner and within the time limits established by the legislation of Ukraine, has the right to make claims to the Seller provided for by the Law of Ukraine ‘On Consumer Protection’. In case of claims for free elimination of defects, the period for their elimination shall be calculated from the date of receipt of the Goods by the Seller at its disposal and physical access to such Goods.

The Seller shall consider the requirements provided for by the Law of Ukraine ‘On Consumer Protection’, provided that the Buyer provides the documents provided for by the current legislation of Ukraine. The Seller shall not be liable for defects in the Goods that arose after their transfer to the Buyer as a result of the Buyer's violation of the rules for the use or storage of the Goods, actions of third parties or force majeure. 

 The Buyer shall not be entitled to refuse goods of good quality with individually determined properties if the said goods can be used exclusively by the Buyer who purchased them (including, at the Buyer's request, non-standard sizes, characteristics, appearance, equipment, etc.) Confirmation of the fact that the goods have individually defined properties is the difference in the size of the goods and other characteristics indicated in the online store. 

The return of goods, in cases provided for by law and the User Agreement, is carried out at the address indicated on the website in the ‘Contacts’ section