The cost of the Goods indicated on the website of the Online Store does not include the cost of delivery of the Goods to the Buyer.
The Buyer pays the cost of delivery of the Goods, in accordance with the current tariffs of delivery services (carriers), directly to the delivery service (carrier) chosen by him.
All orders placed before 16:00 will be dispatched the same day, if the product is available in stock . Orders placed after 16:00 will be dispatched the next day.
The term of delivery of the goods to the terminal of the transport company is 1-2 business days from the date of receipt of payment.
Upon receipt of the goods, the Buyer must, in the presence of a representative of the delivery service (carrier), check:
appearance;
quantity;
completeness;
shelf life;
compliance with the order.
Return of goods
According to Resolution No. 172 of the Cabinet of Ministers of Ukraine dated 19 March 1994 ‘On the Implementation of Certain Provisions of the Law of Ukraine ’On Consumer Protection," food products of proper quality are not subject to return.
Resolution of the Cabinet of Ministers of Ukraine No. 172 dated 19 March 1994 specifies this list, clearly indicating that food products of proper quality are not subject to exchange or return.
If, upon receipt of the goods, the consumer discovers and confirms that the goods are of inadequate quality, the consumer has the right to refuse to accept them if there is a supporting document confirming the purchase.
The quality of the goods is checked upon receipt of the order, and if you find any discrepancies (spoiled, unfit for consumption, lost nutritional properties), such goods are subject to replacement or refund.
If a defect is found, you should contact the seller to resolve the issue of replacement or return of the goods.
The New Products Group of Companies is one of the largest manufacturers of beverages and snacks in Ukraine, which guarantees the sale of goods of the proper standard. We carry out thorough quality control and inspection of the appearance of the products presented in the online store shop.newproducts.com
